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Shipping & Returns

Returns Policy

We guarantee your satisfaction on every product we sell with a full refund. You may contact Pareto Nutrition at billing@paretonutrition.com or by phoning our customer service center on (877) 579-9038 Mon – Fri between 9am and 5pm EST within 45 days of the original order date for 110% refund of the product purchase price (to a maximum of $20 exceeding the original transaction amount excluding any shipping and handling charges) and obtain an RMA number and shipping instructions to return any unused product. Upon receipt of your return shipment, Pareto Nutrition will either cancel the original credit card authorization or issue a full refund if your funds have already been collected, and shall only be paid on a one-time basis per household (as determined in Pareto Nutrition's sole discretion based on customer order data and IP address) to first time customers. In addition, Pareto Nutrition reserves the right to refuse a refund to anyone reasonably suspected by Pareto Nutrition to have previously taken advantage of Pareto Nutrition’s satisfaction guarantee on more than one occasion, has not taken the product as directed or is suspect of fraudulent activity, at the sole discretion of Pareto Nutrition. If you order two or more units of the same product, the money-back guarantee policy only applies to one opened container, and any remaining unopened containers.

Giving you a refund in accordance with the terms and restrictions that are set forth herein is the full and complete liability that Pareto Nutrition has to you. You acknowledge the length of the refund period as set forth herein and you agree that the length of the refund period is reasonable. You further agree to use the Pareto Nutrition product as directed during the initial 45 day period following your product order as a material consideration required by Pareto Nutrition as part of the purchase price. You further warrant that you will make a determination during the initial 45 day period if the product is as described and to decide whether you wish to keep the product. If you do not notify Pareto Nutrition during the refund period in the manner described herein, you agree that Pareto Nutrition may construe silence as a full, complete and final acceptance of the terms of the sale of Pareto Nutrition products and you will have no further right of redress or refund for any reason.

If you live in a location that require custom duties and/or VAT taxes to be collected you understand that, unless custom duties and/or VAT taxes are collected at the point of sale by Pareto Nutrition, you remain entirely responsible for payment of any/all custom duties and taxes at the time the product is delivered pursuant to your instructions. If, for any reason, Pareto Nutrition's courier or freight account is charged for custom duties and/or VAT taxes, instead of you paying the referenced charges directly, then you hereby authorize Pareto Nutrition to bill your credit card for said charges or for the return of goods if they are refused at the point of destination.

Shipping Policy

We ship to the United States and Canada. If you are located in a different country, please order through http://paretonutrition.com/